List of Philhealth Branches

PhilHealth offers essential health insurance coverage to all Filipino citizens, including employed, self-employed, retirees, and even those without formal employment. When visiting PhilHealth branches, members can expect structured assistance with various services such as claims processing, registration, and access to updated policy information. It’s important to come prepared with all necessary documents and a bit of patience due to potential waiting times, especially during peak hours. The branches operate based on the National Health Insurance Act of 1995, ensuring universal health coverage and facilitating easy access to health benefits and information for all eligible individuals.

philhealth branches
Credits: Zk rdb / PhilHealth Quezon City, Google Maps

What to Expect when Visiting PhilHealth Branches

When visiting PhilHealth branches, it is important to be prepared and know what to expect. Upon arrival, expect to encounter a queue or waiting area where you will wait for your turn to be assisted. The agency’s staff will guide and assist you throughout the process, so it is advisable to bring all necessary documents and identification to ensure a smooth transaction. Additionally, it’s important to be patient as there may be a high volume of visitors, especially during peak hours.

Legal Basis

The operation of PhilHealth offices is grounded in the National Health Insurance Act of 1995, which aimed to universalize health insurance coverage in the Philippines.


By visiting PhilHealth offices, members can enjoy several benefits:

  • Convenient access to services: Face-to-face assistance with any PhilHealth-related queries.
  • Immediate processing of documents: Such as claims and registration.
  • Access to information: Up-to-date information on new policies or changes in the health insurance coverage.


All Filipino citizens are eligible to become members of PhilHealth. This includes employed individuals, the self-employed, retirees, and even those without formal employment.


The primary requirement for transactions at a PhilHealth office is a valid Philippine identification. Depending on the transaction, other documents may include employment records, previous health insurance records, and proof of residence.

Step-by-Step Guide on How to Benefit from Visiting a PhilHealth Branch

  1. Locate Your Nearest Branch: Use the PhilHealth office directory on their official website or tools like Google Maps.
  2. Prepare Necessary Documents: Gather all required documents as per your specific transaction.
  3. Visit the Branch: Go to your selected branch, ideally during off-peak hours to avoid long lines.
  4. Queue for Your Transaction: Take a number and wait for your turn to be assisted by a PhilHealth officer.
  5. Complete Your Transaction: Whether it’s submitting claims, updating records, or any other service, ensure all forms are filled out accurately.
  6. Follow Up: If necessary, remember to check back for any updates on your submissions or queries.

How to Find PhilHealth Branches

Since there isn’t a static list due to frequent updates, the most reliable methods to find the latest information on PhilHealth branches are:

  • PhilHealth Website: Regularly updated with the latest branch information.
  • Social Media: Follow their Facebook page for real-time updates on branch operations.
  • Customer Service Hotline: Call their hotline at 441-7442 for direct assistance.
  • Google Maps: A convenient way to find the nearest branch based on your location.

Philhealth Branch Locations

Region I – Dagupan

  • Regional Office: Akia Building, Old De Venecia Highway, Dagupan City, Pangasinan
    • Contact: (075) 515-1111, (075) 5230647 (fax),
  • Local Health Insurance Offices:
    • Ilocos Norte, Ilocos Sur, La Union, Western Pangasinan, Eastern Pangasinan, Central Pangasinan
  • Satellite Offices: Candon City, San Carlos City, Mangatarem, Agoo
  • PhilHealth Express: Calasiao, San Nicolas

Region II – Tuguegarao

  • Regional Office: The Builder’s Place, Del Rosario St., Tuguegarao City, Cagayan
    • Contact: (078) 255-1342,
  • Local Health Insurance Offices: Tuguegarao City, Ilagan, Cauayan, Santiago City, Solano
  • PhilHealth Express: Tuguegarao, Santiago, Nueva Vizcaya

Region III-A – San Fernando

  • Regional Office: G/F PhilHealth Bldg., Lazatin Blvd., San Fernando City, Pampanga
    • Contact: (045) 961-1977
  • Local Health Insurance Offices: San Fernando, Angeles City, Olongapo City, Iba, Tarlac City, Balanga
  • PhilHealth Express: Robinsons Starmills, Mariveles, Dinalupihan

Region III-B – Malolos

  • Regional Office: The Cabanas Mall of Malolos, Malolos City, Bulacan
    • Contact: (044) 796-1559
  • Local Health Insurance Offices: Malolos, Sta. Maria, Cabanatuan, Gapan, Baler
  • PhilHealth Express: Robinsons Malolos, Guimba, San Jose City, Baliuag, San Jose Del Monte

Region IV-A – Lucena

  • Regional Office: Lucena Grand Central Terminal, Lucena City, Quezon
    • Contact: (042) 373-7554
  • Local Health Insurance Offices: San Pablo, Trece Martires, Dasmariñas, Calamba, Gumaca, Lucena City
  • Service Desks: San Pedro, Laguna

Region IV-B – Batangas

  • Regional Office: Xentro Mall, Batangas City, Batangas
  • Local Health Insurance Offices: Lemery, Lipa City, Tanauan City, Boac, Puerto Princesa City, Mamburao, Calapan City, Romblon
  • PhilHealth Express: Robinsons Place Lipa, NuCiti Baymall, Robinsons Palawan

Region V – Legazpi

  • Regional Office: ANST IV Bldg., Legazpi City, Albay
    • Contact: (052) 481-5596
  • Local Health Insurance Offices: Legazpi City, Masbate City, Naga City, Daet, Sorsogon, Virac
  • PhilHealth Express: Iriga City, Sipocot, Tabaco, Ligao

Region VI – Iloilo

  • Regional Office: Gaisano Capital Building, Luna Street, Iloilo City
    • Contact: (033) 501-9160
  • Local Health Insurance Offices: Kalibo, San Jose, Roxas City, Bacolod City, Passi City, Iloilo City, Sagay City, Kabankalan City, Sara
  • PhilHealth Express: Robinsons Bacolod, Robinsons Iloilo, Robinsons Roxas City

Region VII – Cebu

  • Regional Office: Skytower, Cebu City
  • Local Health Insurance Offices: Cebu City, Mandaue City, Carcar City, Danao City, Tagbilaran City, Talibon, Dumaguete City, Bais City
  • PhilHealth Express: SM City Cebu, Robinsons Fuente, Robinsons Galleria, SM City Consolacion

Region VIII – Tacloban

  • Regional Office: P. Burgos Street, Tacloban City, Leyte
  • Local Health Insurance Offices: Borongan, Catarman, Maasin, Ormoc, Tacloban, Catbalogan, Naval
  • PhilHealth Express: Tacloban City, Gaisano Central, Gaisano Sogod, Robinsons Ormoc

Region IX – Zamboanga

  • Regional Office: BGIDC Corporate Center, Zamboanga City
  • Local Health Insurance Offices: Zamboanga City, Ipil, Pagadian City, Dipolog City

Region X – Cagayan De Oro

  • Regional Office: Gateway Tower 2, Cagayan de Oro City
  • Local Health Insurance Offices: Cagayan De Oro, Valencia, Ozamis City, Gingoog City, Iligan City

Region XI – Davao

  • Regional Office: Valgosons Building, Davao City
  • Local Health Insurance Offices: Davao City, Tagum City, Digos, Mati, Nabunturan

Region XII – Koronadal

  • Regional Office: CSA I Building, Koronadal City
  • Local Health Insurance Offices: General Santos City, Kidapawan City, Koronadal City, Isulan

Region XIII – CARAGA – Butuan

  • Regional Office: Lynzee’s Building, Butuan City
  • Local Health Insurance Offices: Butuan City, Bislig City, San Francisco, Surigao City, Tandag

National Capital Region (NCR)

  • Regional Offices: Quezon City, North Manila, Central Quezon City, South Pasig
  • PhilHealth Express: Various locations including Robinsons Otis, Ali Mall, SM North Edsa

Cordillera Administrative Region (CAR) – Baguio

  • Regional Office: SNOBT Inc., Building, Baguio City
  • Local Health Insurance Offices: Bangued, Baguio City, La Trinidad, Lagawe, Tabuk, Bontoc

Bangsamoro Autonomous Region in Muslim Mindanao (BARMM) – Marawi

  • Regional Office: Kouzbary Business Complex, Marawi City
  • Local Health Insurance Office: Bongao, Marawi City, Datu Odin Sinsuat, Buluan


Understanding and utilizing PhilHealth centers effectively ensures that you maximize the benefits offered by your health insurance. Remember, being proactive about your health insurance affairs can lead to more timely and effective healthcare services when you need them most. Always keep updated with the latest branch information and changes to healthcare policies to make informed decisions about your health insurance needs.

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