How to Update Philhealth Member Information

The PhilHealth Member Data Record (MDR) Online Update is designed to ensure that members’ information remains accurate and current, facilitating smoother and more efficient access to health benefits. This program allows for updates to personal details, employment status changes, dependency adjustments, and corrections of any inaccuracies in the records—all without the need to physically visit a PhilHealth office. Target beneficiaries include all members, from those employed to self-paying individuals and beneficiaries of government programs like the Pantawid Pamilyang Pilipino Program (4Ps)

Members can expect a streamlined process involving downloading, filling out, and emailing the PhilHealth Member Registration Form (PMRF), along with any necessary supporting documents. This not only ensures eligibility and smooth processing of health benefits but also enhances the overall member experience through direct access to services and recent enhancements like the 24/7 hotline, integration into the eGovPH Super App, and a dedicated Member Portal for easy online transactions.

mdr update
Credits: Philhealth

Updating Your PhilHealth Member Data Record (MDR) Online

Updating your PhilHealth MDR is essential for ensuring that your data is accurate and up-to-date, guaranteeing that your health benefits are processed smoothly and swiftly. Thanks to the advancements in technology, this can now be done online, without the need to visit a PhilHealth office. This guide provides a detailed walkthrough of how to update your Member Data Record (MDR) online, right from the comfort of your home.

The PhilHealth Member Data Record (MDR) contains all the necessary personal and eligibility information of a member. It is important that this data is correct to avoid delays or denial of benefits when you need them most. Common updates include changes in personal information like address or marital status and adding or removing dependents.

Instances where Philhealth Member Record Update is Needed

Having an accurate and updated record is essential to ensure you can seamlessly access your hard-earned benefits. Here are some key instances when a member record update with the agency becomes necessary:

  1. Personal Information Changes: Any changes to your personal details, such as name due to marriage, birth of a child, or a change of address, require a PhilHealth record update. This ensures proper communication and efficient delivery of services.
  2. Employment Status Shift: If you transition from being employed to self-employed or vice versa, updating your record reflects your current contribution category. This ensures you continue contributing to the appropriate program and avoid any gaps in coverage.
  3. Dependency Status Change: If a dependent listed on your membership, like an elderly parent, sadly passes away, or a child reaches adulthood and becomes eligible for their own membership, you’ll need to update your record to reflect these changes.
  4. Correction of Errors:  In case you discover any errors in your PhilHealth record, such as a misspelled name or incorrect birthdate, updating your record ensures your information is accurate for future transactions and claims processing.
  5. Adding Dependents: When you have a new child or take on legal responsibility for a dependent, adding them to your membership requires updating your record. This allows them to benefit from your PhilHealth coverage.

By keeping your record updated, you avoid potential delays or complications when accessing benefits or filing claims. Remember, a simple update can make a big difference in your healthcare journey.

Benefits of Updating Your MDR

  • Ensured eligibility for health benefits: Accurate records mean fewer complications in benefit claims.
  • Smooth processing of claims: Correct data leads to faster processing and less back-and-forth.
  • Direct access to services: Updated records help in quicker verification during hospital visits and medical treatments.

Eligibility / Qualifications

Every PhilHealth member is eligible to update their MDR. This includes employed members, self-paying individuals, and those enrolled through government programs like the Pantawid Pamilyang Pilipino Program (4Ps).


  • PhilHealth ID or Number: You must know your PhilHealth ID or membership number.
  • Supporting Documents: Depending on the update, such as a change in marital status or adding dependents, relevant documents like marriage certificates or birth certificates are required.

Step-by-Step Guide on How to Benefit from Updating Your PhilHealth MDR Online

  1. Download the PhilHealth Member Registration Form (PMRF): First, obtain the PMRF from the PhilHealth website to initiate updates.
  2. Fill out the PMRF: Complete the form carefully. Ensure all information is accurate and written in capital letters if required.
  3. Scan or photograph your completed form: Use a scanner or a mobile app to get clear images or PDFs of the completed form.
  4. Collect and scan supporting documents: Any document that supports your update needs to be scanned similarly.
  5. Email your documents: Send your filled PMRF and supporting documents to the email address specified for your local PhilHealth office.
  6. Confirmation and waiting period: After sending your documents, wait for an email confirmation that your records are being updated. This process typically takes a few working days.
  7. Check your updated MDR: Once confirmed, log into the PhilHealth portal to review and verify your updated details.

Recent Updates

PhilHealth Member Portal Streamlines Online Transactions

The PhilHealth Member Portal offers convenience and efficiency in managing healthcare membership. Members can easily access and download their Membership Data Record (MDR) and settle contributions online, simplifying the process of managing their PhilHealth accounts. (PIA)

PhilHealth Enhances Customer Service with 24/7 Hotline

PhilHealth extends its customer service accessibility by launching a 24/7 hotline and “Click to Call” service. Members can now reach out to the agency anytime, including weekends and holidays, through the hotline or by using the “Click to Call” feature on the website, ensuring improved support and assistance for their healthcare needs. (Manila Bulletin)

PhilHealth Joins eGovPH Super App for Seamless Member Experience

PhilHealth collaborates with the Department of Information and Communications Technology (DICT) to integrate its services into the eGovPH Super App. This partnership ensures that members can conveniently access their membership profile, contribution history, and registered Konsulta provider all in one place, enhancing the overall user experience and providing a seamless platform for managing health insurance information. (Philstar)

Video: How to update your Philhealth

In this video, you will learn the essential steps to update your Philhealth membership. From gathering the necessary documents to navigating the online portal, this guide provides clear instructions and helpful tips to ensure a smooth and hassle-free update process online.


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