PhilHealth Accredited Collecting Agents: What to Know

When it comes to managing your PhilHealth contributions, finding the right payment method is necessary.

Whether you’re an employed member, self-employed individual, or Overseas Filipino Worker (OFW), making sure your payments are timely and convenient can be a game-changer.

PhilHealth has partnered with various Accredited Collecting Agents (ACAs) to make premium payments easier for everyone.

philhealth-ACA
Credits: Philhealth, PNA

What Are PhilHealth Accredited Collecting Agents (ACAs)?

PhilHealth ACAs are private or government establishments authorized to collect premium payments.

These agents include banks, non-bank financial institutions, remittance centers, bills payment centers, and mobile apps, among others.

They aim to make contribution payments accessible, secure, and efficient for members nationwide.

Whether you prefer over-the-counter transactions or online payment systems, there’s a method that suits your needs.

With accredited agents, you can pay your dues confidently, knowing your payments are processed correctly.

Who Can Benefit from ACAs?

  • Employed Members: If your employer handles your contributions, accredited agents ensure the payments reach PhilHealth safely.
  • Self-Employed Individuals: Business owners and freelancers can easily track their payments using ACAs.
  • Overseas Workers: OFWs often use online or remittance facilities for hassle-free payments while abroad.
  • Senior Citizens and Indigent Members: These groups can use ACAs to verify and update their contribution history.

ACAs simplify the process for all members, regardless of location or employment status, ensuring timely contributions.

Types of PhilHealth ACAs

  1. Over-the-Counter Collection Agents

These are physical locations where members can directly pay their premiums. They include major banks and rural banks such as:

  • Asia United Bank Corporation
  • Bank of Commerce
  • Land Bank of the Philippines
  • Union Bank of the Philippines

Additionally, select Local Government Units (LGUs) also serve as over-the-counter agents, especially in remote areas.

  1. Online Payment Facilities

For those who prefer the convenience of digital transactions, PhilHealth’s ACAs include online systems such as:

  • MYEG Philippines, Inc.
  • Security Bank (via Digibanker)
  • Bank of the Philippine Islands (via Bizlink)

Online facilities allow you to pay anytime, anywhere, saving you the time and hassle of visiting a physical location.

  1. Non-Bank Payment Centers

If you’re unable to access traditional banks, non-bank institutions such as the following can assist:

  • SM Mart, Inc.
  • CIS Bayad Center, Inc.

These centers are ideal for individuals who want quick and straightforward transactions.

  1. Mobile Payment Options

Mobile apps, like G-Xchange (GCash), have made premium payments even more accessible. Simply use your smartphone to process payments within minutes.

  1. Overseas Collection Agents

For OFWs, accredited agents like I-Remit, Inc. and Ventaja International Corporation provide secure options for sending contributions from abroad.

  1. Local Government Units by Region

Local Government Units also serve as accredited agents, particularly in specific regions. Here are a few examples:

  • Region III: Baliwag, Bulacan; Guimba, Nueva Ecija; Mariveles, Bataan
  • Region IV-A: Calauag, Quezon; Lopez, Quezon; Sampaloc, Quezon
  • Region IV-B: Naujan, Oriental Mindoro; Gloria, Oriental Mindoro; Pola, Oriental Mindoro
  • Region VIII: Baybay, Leyte; Jaro, Leyte; Hilongos, Leyte
  • Region XI: Bansalan, Davao del Sur; Sulop, Davao del Sur
  • Region XII: Banga, South Cotabato; Midsayap, Cotabato; Tupi, South Cotabato

These LGUs make it easier for members in rural or less accessible areas to manage their contributions efficiently.

Philhealth List of Accredited Collecting Agents
Credits: Philhealth / Facebook

Why Choose Accredited Collecting Agents?

  1. Security and Reliability

All ACAs are authorized and monitored by PhilHealth to ensure your payments are safe and processed accurately.

This minimizes the risk of delays or errors in your contributions.

  1. Convenience

With multiple options—from online platforms to physical locations—members can choose a payment method that suits their lifestyle and location.

  1. Accessibility

ACAs are spread across the country and abroad, making it easier for all members to keep their contributions updated.

  1. Record Transparency

Payments made through ACAs are instantly recorded in the PhilHealth system, ensuring transparency and accuracy in your contribution history.

How to Pay Through PhilHealth ACAs

Step 1: Choose Your Preferred ACA

Decide whether you’ll pay via an over-the-counter bank, online platform, or mobile app.

Consider your location and access to these agents when making a choice.

Step 2: Prepare Necessary Information

Before making a payment, have the following details ready:

  • PhilHealth Identification Number (PIN)
  • Contribution period you’re paying for
  • Payment amount

Step 3: Follow the Agent’s Instructions

Each agent may have a slightly different process.

For example, online systems may require you to create an account, while over-the-counter transactions typically involve filling out a form.

Step 4: Keep Your Receipt

After completing your payment, make sure to secure your receipt.

This serves as proof of payment in case of any discrepancies.

Tips for Maximizing ACA Services

  • Use Online Options: Save time by paying through digital platforms, especially during peak hours.
  • Double-Check Your Details: Always ensure your PIN and payment period are correct to avoid complications.
  • Stay Updated: Visit the official PhilHealth website regularly for the latest list of accredited agents and their branches.
  • Plan Ahead: Pay your contributions early to avoid penalties or missed deadlines.

Common Challenges and Solutions

  1. Payment Errors

If you encounter discrepancies in your contribution records, contact PhilHealth immediately. Provide proof of payment, such as receipts, to resolve the issue promptly.

  1. Limited Access in Remote Areas

Members in rural locations can use mobile payment apps or visit their nearest LGU serving as an ACA.

  1. Confusion Over Payment Periods

Always clarify the specific months or quarters you’re paying for to avoid overlapping contributions.

Conclusion

PhilHealth Accredited Collecting Agents offer a range of solutions to make your premium payments secure, convenient, and efficient.

Whether you’re paying over-the-counter, online, or through mobile apps, these agents ensure your contributions are properly recorded.

Stay proactive by choosing the right ACA for your needs and keeping your payments on track.

By doing so, you’re not only safeguarding your health coverage but also contributing to a healthier future for all members.

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