How to Use “Text SSS” via Mobile

The Text SSS program is an important move of the Philippine Social Security System, designed to make account inquiries—including contributions, loans, and claim statuses—accessible via SMS. This program stands on the legal framework set by the SSS, aiming to digitize services for better accessibility and convenience for members across the Philippines.

Targeted at SS members who prefer or need SMS-based communication, it caters especially to those without internet access or those using basic mobile phones. By registering for this service, members can expect a straightforward, cost-effective way to stay updated on their SS details anytime, anywhere, with a minimal fee applied per SMS message. This service is not just about convenience; it’s about bridging the information gap, ensuring all members have the opportunity to manage their contributions and benefits efficiently and securely.

text sss

Understanding Text SSS

Text SSS is a service provided by the Philippine Social Security System that enables its members to inquire about their SS account details, including contributions, loans, claim statuses, and more, all through SMS. This service bridges the gap between the agency and its members, ensuring that information is just a text away, even without internet access.

Legal Basis

The Text SSS service operates under the legal framework set by the agency to extend its reach to members through digital means. It is part of the agency’s move to digitize its services, ensuring accessibility and convenience for all members across the Philippines.

Benefits at a Glance

  • Convenience: Inquire about SS details anytime, anywhere, with just a simple text message.
  • Accessibility: Perfect for those without internet access or those using basic mobile phones.
  • Cost-Effective: Minimal fees apply (P2.50 for Globe and Smart subscribers; P2.00 for Sun Cellular subscribers), making it an affordable option for all.
  • Comprehensive Services: From contribution checks to loan balances, claim statuses, and more, a wide range of inquiries can be made.

Who Can Use Text SSS?

  • SS members with an active mobile subscription (Smart, Globe, SUN, or other networks).
  • Individuals who prefer or require SMS-based communication due to lack of internet access or preference for basic mobile functionalities.

What You Need to Get Started

  • SS Number
  • Date of Birth
  • A mobile phone with SMS capability
  • Subscription to any local telecom network

Step-by-Step Guide to Using the Text SSS Service

  • Registration: Begin by registering your SS account with the service.
    • Text SSS REG <SSNumber> <BDAYmm/dd/yyyy> to 2600.
    • Example: SSS REG 3375003981 10/26/1989.
    • Upon successful registration, a PIN will be sent to you for future inquiries.
  • Checking Contributions: Easily inquire about your latest contributions.
    • Text SSS CONTRIB <SS Number> <PIN> to 2600.
  • Loan Inquiries: Find out your loan balance or status.
    • For balance, text SSS LOANBAL <SS Number> <PIN> to 2600.
    • For status, text SSS LOANSTAT <SS Number> <PIN> to 2600.
  • Claim Status: Get updates on the status of your SSS claims.
    • Text SSS STATUS <ClaimType> <SS Number> <PIN> to 2600, replacing <ClaimType> with your specific inquiry (e.g., Sickness, Maternity, etc.).
  • PIN Retrieval: Forgotten your PIN? No worries.
    • Text SSS RESET <SS Number> <BDAYmm/dd/yy> to 2600 for retrieval.
  • Branch Locator: Need to visit an SSS branch?
    • Text SSS BRANCH <city> or <postal code> to 2600 to find the nearest location.
  • Feedback: Your opinions matter.
    • Share feedback by texting SSS FEEDBACK <SS Number> <feedback/complaint/concern> to 2600.

Recent Updates

SSS Contribution Tables 2024

In 2024, the Social Security System in the Philippines has released detailed contribution tables for various member categories. These tables include employers, employees, self-employed individuals, voluntary contributors, non-working spouses, Overseas Filipino Workers (OFWs), and household employers. The contribution rates were increased to 14% in 2024, as mandated by Republic Act 11199, to ensure retirement security for all SS members and the long-term sustainability of the fund until 2054. Self-employed individuals can conveniently make their SS contributions through online payment methods such as the SSS mobile app, Gcash, Paymaya, Unionbank online, or BPI online. (Digido)

Barangay Workers in Tarlac Province to Receive Social Security Coverage

Barangay workers in San Jose and Victoria towns in Tarlac province will now receive social security coverage through the signing of an agreement on April 2. Under the agreement, temporary government workers will be registered as self-employed members under the KaltaSSS-Collect Program. This move aims to provide these workers with the necessary safety nets and benefits, such as sickness, maternity, disability, retirement, and funeral benefits, among others, to bridge the gap between regular government employees and temporary workers. (Manila Times)

A Guide to SSS Employee’s Compensation Benefits for Locally-Employed Members in the Philippines

Under the SSS Employee’s Compensation Benefit Program, locally-employed members of the Social Security System in the Philippines may be eligible for compensation in case of sickness, injury, or death resulting from a work-related accident. Employers are required to record the incident in their log book, and failure to do so may hold them accountable for a portion of the benefit amount. The program also provides death benefits to the legal dependents of the deceased member. To file a claim, certain requirements such as medical records and certificates need to be submitted. Additionally, members who reach retirement age are eligible to receive the SSS Retirement Benefit. (Philnews)

Your Guide to SSS Hotline and Contact Numbers

If you have any questions or concerns regarding your Social Security System account, it is recommended to contact the the agency directly for accurate information. Their hotline numbers are available 24 hours a day, allowing you to reach out to them anytime. In addition to the hotline numbers, you can also utilize the Interactive Voice Response System (IVRS) or send a text message to inquire about your SS contributions, loan balance, claim status, and more. (Tech Pilipinas)

Video: #eSSSkwela Webinar S02E04 | SSS Mobile App, Text SSS and Self Service Express Terminal o SET

Exploring SSS Digital Facilities in the 2023 #eSSSkwela Webinar Episode 04

In this informative webinar, learn about the various digital facilities offered by the agency, including the Mobile App, Text SSS, and Self-Service Express Terminal (SET). Discover how these convenient tools can enhance your SSS experience.

 

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