PCSO Patient Transport Service

The Patient Transport Service (PTS), spearheaded by the Philippine Charity Sweepstakes Office (PCSO), offers a vital service to Filipinos in need of medical transportation. Designed to provide free transport for patients to and from healthcare facilities, the service is a critical lifeline for many. It caters to a range of needs, including transfers between hospitals, from health facilities to residences, and from PCSO offices to medical centers. This service is particularly beneficial for patients in remote areas or those facing financial challenges, ensuring they have access to necessary medical care without the burden of transportation costs.

Target beneficiaries of the PTS include indigent patients, those requiring emergency consultations or hospital admissions, and individuals in critical condition needing transfer to another hospital or their residence. To access this service, patients or their representatives must provide a letter of request, a medical abstract confirming the patient’s condition as stable, and a discharge slip for transfers. The PCSO’s initiative not only bridges geographical and financial gaps but also underscores its commitment to providing equitable healthcare access. As the PTS continues to expand its reach, it remains a testament to the PCSO’s dedication to serving the Filipino people, ensuring that healthcare access is not hindered by logistical constraints.

Credits: PCSO

What is the Patient Transport Service (PTS)?

Imagine facing a medical emergency and not having a way to reach the hospital. Now, envision a service that ensures you get the medical attention you need, regardless of where you are. That’s exactly what the PTS does. Managed by the Philippine Charity Sweepstakes Office (PCSO), the PTS stands as a source of optimism, furnishing free transfer of patients in need of transportation to and from medical facilities. Whether it’s transferring patients between hospitals, from a health facility to home, or even from PCSO offices to health institutions, the PTS stands ready to assist.

Significance of the Program

The PCSO PTS is essential for the Philippines’ healthcare system, offering free transportation to individuals in need, especially those in remote areas facing financial difficulties. This service bridges geographical and financial barriers, prioritizing urgent cases and ensuring equitable access to healthcare. While specific data is limited, the PCSO’s charter, Republic Act No. 1169, establishes its mandate to provide such hospital assistance.

Legal Groundwork

This commendable service is anchored in the commitment of the PCSO to aid Filipinos in accessing essential hospital services. Governed by the policies of the Medical Services Department (MSD), the service operates within the National Capital Region and nearby provinces, ensuring those in need can reach medical help in time.

Program Benefits

The PTS offers a multitude of benefits, notably:

  • Ease of Access: It eliminates the barrier of transportation for patients, especially those from indigent backgrounds or remote areas.
  • Emergency Support: It provides a lifeline in emergency situations, ensuring timely health intervention.
  • Cost-Free Service: Being free of charge, it lifts the financial burden off patients and their families during already challenging times.

Who Can Benefit?

Eligibility for the PTS is specifically designed to prioritize those in dire need:

  • Patients requiring emergency consultations or hospital admissions.
  • Those admitted and needing transfer to another hospital or their residence, with the coordination of health professionals.
  • Indigent patients, critical condition sufferers, and residents of remote areas.


To access the PTS, a set of documents is required:

  • Letter of Request: Directed to the PCSO or MSD, highlighting the need for transfer.
  • Medical Abstract: Confirming the patient’s condition as stable and not high-risk.
  • Discharge Slip: For hospital transfers, indicating clearance from the billing section.

Step-by-Step Guide to Avail of the PTS

  1. Application Submission: Direct your request to the PCSO branch or the MSD, outlining your transport needs.
  2. Documentation: Gather and submit the necessary documents, including the letter of request and medical abstract.
  3. Evaluation: The PCSO or MSD will assess your application based on the patient’s condition and urgency.
  4. Approval: Once approved, arrangements for transfer will be made, with emergency cases receiving immediate attention.
  5. Transfer: With everything in place, the patient is moved, accompanied by a health team if necessary.

Success Stories / Recent Updates

Municipal Government of Matag-ob, Leyte Receives Patient Transport Vehicle Donation from PCSO

In a turn-over ceremony held on February 21, 2024, the Municipal Government of Matag-ob, Leyte, represented by Mayor Bernandino G. Tacoy, received a PTV donation from the Philippine Charity Sweepstakes Office (PCSO). This donation is part of PCSO’s Medical Transport Vehicle (MTV) Donation Program, which aims to provide ambulance/transportation service to patients in need of emergency health response.

Groundbreaking Ceremony for Municipal Grand Terminal Project and Inauguration of Rehabilitation Projects

Groundbreaking Ceremony for the Php5,000,000.00 Municipal Grand Terminal project was held today, led by Mayor Dante C. Esteban and attended by Deputy Majority Leader and TGP Party-List Representative, Cong. Jose “Bong” Teves Jr. The event was also graced by Governor Eduardo B. Gadiano, Mayor Ferdinand M. Maliwanag of Mansalay, Oriental, and other local officials. Following the ceremony, the newly rehabilitated Municipal Public Market was blessed, along with the turnover of a PTV for the Municipal Disaster Risk Reduction and Management Office. The day also included the inauguration of the MSWD Crisis Intervention Center and the blessing of a new MSWD Service Vehicle. The local government expressed their gratitude to the TGP Partylist for their support and assistance.


PCSO to Distribute 100 Ambulances for Municipalities’ Patient Transport Service

The Philippine Charity Sweepstakes Office is set to distribute 100 ambulances to municipalities in need of patient transfer services. This initiative aims to improve healthcare accessibility and ensure timely health assistance for communities.

Ambulance/ Patient Transport Service Donated to LGU Victoria, Oriental Mindoro

On December 16, 2023, the PCSO, through the leadership of PBBM, generously provided an ambulance/ patient transport service to the people of LGU Victoria. This valuable contribution was promptly received by the esteemed mayor of our town, Hon. Joselito Malabanan.


Philippine Charity Sweepstakes Office Turns Over Patient Transport Vehicles to Local Government Units

The Philippine Charity Sweepstakes Office (PCSO) recently handed over PTVs to local government units (LGUs) in various provinces. The turnover ceremony took place at the Wack-Wack Golf and Country Club in Mandaluyong City. The PCSO aims to donate PTVs to all municipalities in the country as part of their commitment to bringing essential services to the people.

Abra PPO Conducts Turnover Ceremony of Patient Transport Vehicle and Relief Items in Peñarrubia, Abra

Abra PPO, led by PCOL FROILAND B LOPEZ, APD, conducted a turnover ceremony of a PTV and Relief Items to the Municipality of Peñarrubia, together with 1st Abra PMFC, Peñarrubia MPS, and LGU of Peñarrubia. The event took place at Patiao, Peñarrubia, Abra, as part of their ongoing efforts to assist and uplift the community.



The Patient Transport Service is more than just a mode of transportation; it’s a lifeline for those facing health emergencies without the means to seek help. By breaking down barriers to healthcare access, the PTS embodies the spirit of bayanihan, ensuring no one is left behind in times of need. Let’s spread the word and ensure those who can benefit from this service are aware and able to access it. Together, we can make a difference in the lives of our fellow Filipinos, one ride at a time.


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