OWWA Seafarers’ Hub: Facilities and Services for Seafarers

The Overseas Workers Welfare Administration (OWWA) continuously seeks to improve the lives of our seafaring Overseas Filipino Workers (OFWs) and seafarers.

One of their significant initiatives is the establishment of the Seafarer’s Hub, a dedicated space offering a range of amenities designed to support and enhance the well-being of seafarers.

The Seafarer’s Hub is a sanctuary for OFWs, particularly seafarers, providing a variety of services and facilities that cater to their unique needs.

It is more than just a resting place; it’s a comprehensive support center aimed at supporting the overall well-being of Filipino seafarers.

Seafarers Hub
Image used for illustration purposes only

Facility Amenities

The Seafarers’ Hub offers a variety of amenities tailored to meet the unique needs of Filipino seafarers. Read more about each of these facilities in the following sections. 

Rest Lounge: A Place to Unwind

The Rest Lounge at the Seafarer’s Hub offers a comfortable and welcoming space for seafarers to relax, recharge, and socialize.

After long periods at sea, this lounge provides a much-needed respite, allowing seafarers to unwind and connect with fellow OFWs.

Coffee Nook & Beverage Service: Refresh and Rejuvenate

For those in need of a quick pick-me-up, the Coffee Nook & Beverage Service provides complimentary coffee, tea, and other beverages.

This area allows seafarers to enjoy a moment of relaxation with some refreshments in hand.

OWWA Program & Helpdesk: Your Go-To Information Center

The OWWA Program & Helpdesk is a dedicated information and assistance center where seafarers can inquire about their rights, privileges, and the various OWWA programs available to them.

This helpdesk also offers support with enrollment and application processes, making it easier for seafarers to access the benefits and services they are entitled to.

Legal Assistance

In collaboration with the Integrated Bar of the Philippines (IBP), the Seafarer’s Hub provides walk-in legal advice and referrals to reputable lawyers for more complex cases.

This service provides seafarers access to professional legal support when needed.

Family Support Services

The Seafarer’s Hub offers customized resources, information, and support services designed to cater to the unique needs of seafarers’ families.

These services help families stay supported and cared for while their loved ones are working at sea, promoting their well-being.

Free Internet Connection & Local Calls

Staying in touch with family and friends is an important aspect for OFWs.

The Seafarer’s Hub provides free internet access and complimentary local calls, allowing seafarers to communicate easily with their loved ones back home.

Skills Training & Development Center: Empowering Professional Growth

The Skills Training & Development Center hosts OWWA-organized training events, workshops, and seminars aimed at enhancing the professional growth and long-term success of seafarers.

These opportunities help seafarers develop new skills and advance their careers.

Seafarers' Hub amenities
Credits: OWWA

OWWA E-Card Version 2.0: A Gateway to Exclusive Benefits

The OWWA E-Card Version 2.0 is a valuable tool for Overseas Filipino Workers (OFWs), especially for those utilizing the Seafarer’s Hub.

This upgraded and secure card not only serves as a valid ID for various government transactions but also significantly enhances the access to amenities and services provided at the Seafarer’s Hub.

Benefits and Perks of the OWWA E-Card

The OWWA E-Card serves as proof of your membership and grants access to a wide range of benefits and services:

  • 24/7 Assistance: Access round-the-clock support from OWWA for any concerns or emergencies.
  • Insurance Coverage: Enjoy various insurance benefits, including health and life insurance.
  • Training Programs: Participate in OWWA-organized training programs designed to enhance your skills and career prospects.
  • Travel Tax Exemption: Present your E-Card for travel tax exemption at designated points.
  • Discounts and Privileges: Avail of discounts and special offers from OWWA partner companies, including transport, hotels, insurance, and more.

By getting your OWWA E-Card Version 2.0, you gain access to important services and assistance customized for OFWs, improving your safety, health, and career development while overseas.

Holders of the E-Card can enjoy various perks and benefits, including discounts and privileges from OWWA partner companies in transport, hotels, insurance, livelihood packages, and delivery services.

The card also allows for direct online updates of OWWA membership without the need to visit offices physically.

How to Get Your OWWA E-Card

To obtain an OWWA E-Card, OFWs simply need to present proof of OWWA membership, such as an OWWA receipt, Overseas Employment Certificate (OEC), previous OWWA card, or passport.

The card is printed and released immediately at the point of application, making the process quick and convenient.

Frequently Asked Questions

1. Where is the OWWA Seafarer’s Hub?

The Seafarer’s Hub is strategically located at various ports and key locations frequented by seafarers.

One prominent location is at the Ninoy Aquino International Airport (NAIA) Terminal 1, where a dedicated OFW Lounge is available.

Moreover, OWWA aims to broaden these centers to additional sites, such as key regional offices and global branches, so that seafarers can utilize these facilities no matter their location.

For the most up-to-date information on the locations of Seafarer’s Hubs, you can visit the OWWA official website or contact the OWWA hotline.

2. Are seafarers the only ones who can access this facility?

Yes, the Seafarer’s Hub is specifically designed to cater to the needs of Filipino seafarers.

Access to these facilities is exclusive to registered seafarers who are members of OWWA.

This special focus guarantees that the resources and services offered are designed specifically to meet the specific challenges and needs that seafarers encounter.

3. Can seafarers waiting to get on board use this facility?


The Seafarer’s Hub is open to all seafarers, including those who are waiting to get on board.

Whether you are between contracts, waiting for your next assignment, or simply in transit, the Seafarer’s Hub provides a welcoming and supportive environment where you can relax, access important services, and stay connected with your family and friends.

This maintains that you have a comfortable place to stay and access to essential resources while you wait to embark on your next voyage.

Video: Seafarers’ Hub, COMING SOON, mga Kabayan!

The Seafarers’ Hub is set to launch soon, offering a new platform for seafarers and our Kababayan abroad. Stay tuned for updates and valuable resources tailored to the needs of seafarers.



The Seafarer’s Hub and the OWWA E-Card are just a few examples of how OWWA is committed to supporting Filipino seafarers.

These offer necessary services, comfort, and chances for professional development, guaranteeing that OFWs receive strong support while working at sea and on land.

By taking advantage of these resources, seafarers can enhance their well-being and stay connected with their loved ones, no matter where their journeys take them.

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