Medical Assistance from the OVP (Office of the Vice President)

The Office of the Vice President (OVP) of the Philippines extends essential medical assistance tailored to uplift the economically disadvantaged segments of the society, including the poor, marginalized, vulnerable, and disadvantaged Filipinos.

This assistance aims to alleviate the financial burdens of medical expenses through the issuance of Guarantee Letters, valid only at partnered service providers bound by a Memorandum of Agreement (MOA) with the Office of the VP.

These services encompass the issuance of these letters, collaborations with various health facilities, and streamlined appointment scheduling via digital platforms to ensure orderly and accessible healthcare services.

Prospective beneficiaries can expect a structured application process, requiring specific documentation and adherence to eligibility criteria to ensure fair and just distribution of health aid.

ovp med assistance
Credits: Presidential Commission for the Urban Poor / Facebook

Services Offered by the Office of the Vice President of the Philippines

The Office of the Vice President of the Philippines offers comprehensive medical assistance to support the poor, marginalized, vulnerable, and disadvantaged individuals. 

This service aims to ease the financial burden associated with medical expenses through the issuance of Guarantee Letters. 

These letters are only valid at designated Partner Service Providers, including government and private hospitals, private dialysis centers, and medical as well as diagnostic centers that have an established Memorandum of Agreement (MOA) with the Office of the VP.

Key Services Include:

  • Issuance of Guarantee Letters: These letters are provided to eligible individuals to cover various medical services at no cost at partner institutions.
  • Partnerships with Medical Facilities: The Office of the VP collaborates with a wide range of service providers to ensure beneficiaries have access to necessary health services across different regions.
  • Scheduled Appointments Through Digital Systems: To organize and streamline the process of applying for medical assistance, the OVP utilizes a Digital Appointment System. This system helps manage the influx of applicants and ensures orderly and timely processing.
  • Comprehensive Support Network: Through its satellite offices located throughout the Philippines, the OVP offers accessible points of contact for individuals seeking health assistance. This network ensures that help is readily available across the country, reducing the logistical barriers to accessing healthcare services.

These services are part of the Office of the VP’s commitment to upholding the health and welfare of the Filipino people, especially those who are less privileged. 

The OVP’s medical assistance program is a major component of the government’s efforts to provide social health protection and support to its citizens.

Eligibility and Application Process

The OVP’s medical assistance is targeted at the poor, marginalized, vulnerable, and disadvantaged Filipinos. 

Assistance is granted via Guarantee Letters but only through hospitals and service providers that have signed a Memorandum of Agreement (MOA) with the Office of the VP. 

An eligible client or their authorized representative can apply once every six (6) months. The application must be complete and submitted through the nearest OVP Satellite Office.

Where to Apply

Applicants can reach out to the OVP through various satellite offices across the country or the main office located at:

  • Main Office: 11F, Robinsons Cybergate Plaza, EDSA Cor., Pioneer Street, Mandaluyong City, 1501
  • Email:

The Office of the VP also operates numerous satellite offices in areas such as Pangasinan, Western Mindanao, Cebu, Davao, Eastern Visayas, Caraga, Panay and Negros Islands, Cagayan Valley, and more. 

These offices are strategically located to ensure broad accessibility for all applicants.

Partner Service Providers

The effectiveness of the OVP’s medical assistance program hinges on its network of partner service providers, including numerous government and private hospitals, private dialysis centers, pharmacies, medical and diagnostic centers. 

These partnerships ensure that beneficiaries receive timely and adequate healthcare services without the added stress of excessive costs.

Required Documentation

To avail of the Office of the VP’s medical assistance, applicants must prepare specific documents:

  • Medical Application Form: Must be filled out and signed, dated within three months from the date of application.
  • Social Case Study Report or Certificate of Indigency/Eligibility: Issued by relevant government social welfare offices or medical social workers.
  • Medical Records: Including clinical abstracts or medical certificates, detailing diagnosis and treatment plan.
  • Valid Identification Card (ID): IDs of both the patient and the authorized representative, if applicable.

These documents are essential for the validation process during the scheduled interviews.

Digital Appointment System

For a more streamlined process, applicants looking to visit the Central Office must register through the OVP’s Digital Appointment System. 

This system opens every Monday at 8:00 AM for the following week’s appointments and closes once slots are filled.

Important Exclusions

The Office of the VP’s medical assistance does not cover clients in private wards or private rooms by choice unless they fall into vulnerable categories with specific health conditions that require such accommodations. 

Additionally, cases related to uncomplicated pregnancies, dental issues, aesthetic concerns, and injuries from self-negligence are excluded from the program.

Contacting the OVP

For further information or assistance, individuals can contact the OVP’s Public Assistance Division at:

Tips when Requesting Assistance from OVP

Here are some tips when requesting assistance from the Office of the Vice President of the Philippines:

1. Before Submitting a Request:

  • Review the OVP Programs: The OVP offers various programs. Make sure your request falls under their current programs.
  • Eligibility Criteria: Each program may have specific requirements. Check their website for details on who qualifies.

2. Preparing Your Request:

  • Gather Complete Documents: Applications with incomplete documents will likely be delayed. Make sure you have all the necessary paperwork as listed on their website (
  • Be Clear and Concise: Briefly explain your situation and the specific type of assistance you need.

3. Submitting Your Request:

  • Choose the Right Channel: The Office of the VP has a central office and satellite offices throughout the country. Find the appropriate location to submit your request.
  • Follow Up Appropriately: While they likely receive many requests, you can politely follow up after a reasonable timeframe if you haven’t heard back.

4. Additional Tips:

  • Be courteous and respectful in your interactions with OVP staff.
  • There may be a waiting period for processing requests, so be patient.

By following these tips, you can increase your chances of receiving a positive response from the Office of the VP.


The Office of the Vice President’s medical assistance program embodies a lifeline for many Filipinos, ensuring that financial constraints do not hinder access to necessary care. 

By understanding the eligibility criteria, application process, and required documentation, eligible individuals can efficiently access the assistance they need. 

If you or someone you know might benefit from this program, reaching out to the nearest OVP office could be the first step towards obtaining timely support.

error: Content is protected !!