Medical Assistance from the Office of the President of the Philippines

Aside from departments typically responsible for health services such as the DOH, DSWD, and PCSO, did you know that the Presidential Help Desk, established under the PBBM administration, facilitates direct access to medical and financial assistance from the Office of the President of the Philippines. 

This aims to enhance government health services by providing a dedicated point of contact for the public to submit requests for medical aid.

Managed by the Presidential Action Center (PACe), the desk efficiently processes a broad spectrum of medical needs, ranging from the provision of medication to financial support for health procedures. 

Primarily targeting Filipino citizens in need, the service ensures a well-organized application procedure that requires applicants to gather necessary documentation and select from multiple submission methods, including direct office submissions, email, or phone.

med assistance distribution
Credits: PNA

Navigating Medical Assistance Through the Presidential Help Desk

In March 2023, the Philippines saw a significant development in government support mechanisms under the administration of President Ferdinand R. Marcos Jr., with the establishment of the Presidential Help Desk. 

This move aims to streamline the process for the public to access financial and medical assistance directly through the Office of the President. 

Understanding the Presidential Help Desk

The Presidential Help Desk was conceived to complement and enhance existing government health services. 

It’s managed under the oversight of the Presidential Action Center (PACe), ensuring that all operational activities and implementations are handled with efficiency. 

The desk primarily processes public submissions for medical assistance, which covers a broad range of needs from medication to financial support for health procedures.

med assistance OP
Credits: Office of the President / Facebook

Eligibility and Application Process

Eligibility for assistance through the Presidential Help Desk adheres to specific criteria set forth by the Office of the President. 

It’s important for applicants to understand these requirements to ensure their requests are processed smoothly. 

The eligibility criteria are periodically updated and available on the official PACe website or directly at their office.

How to Apply for Medical Assistance from the Office of the President

  1. Prepare Required Documentation: Gather all necessary personal and medical documents. These typically include valid ID, medical certificates, and detailed medical bills or estimates.
  2. Submission of Request: Requests can be submitted through multiple channels:
    • Directly at the PACe Office: Located within the Office of the President’s premises.
    • Via Email: Send your documents and a detailed request to
    • Contact Numbers: Reach out through various available phone numbers for direct communication.
medical assistance
Credits: Office of the President / Facebook

What to Include in Your Request

When drafting a request for medical assistance, clarity and completeness of information are significant. Your application should include:

  • Personal Information: Full name, contact details, and a copy of your ID.
  • Medical Details: A comprehensive description of the medical issue, supported by documents from a healthcare provider.
  • Specific Assistance Required: Clearly state whether you need financial aid, medications, or other forms of support.

After Submission: What to Expect

After your request is submitted, the PACe will review the documentation and may contact you for further information. 

This process can take several weeks depending on the current volume of requests and the nature of the assistance sought.

Annual Reporting and Transparency

The PACe is required to submit an annual report to the President, detailing the operations and outcomes of the Presidential Help Desk. 

This report is intended to ensure transparency and inform the public about the reach and impact of the assistance provided.

Contact Information for Assistance

For further inquiries or to follow up on an application, you can contact the Presidential Action Center at the following numbers and email:

  • Phone: 8-2498310 loc. 8175 or 8182, 8-736-8645, 8-736-8603, 8-736-8606, 8-736-8629, 8-736-8621
  • Telefax: 8-736-8621
  • Email:

Recent Updates

President Marcos Jr. Leads OP Family Day Celebrations

President Ferdinand R. Marcos Jr. took the lead in the Office of the President (OP) Family Day event, expressing gratitude to the employees for their hard work and dedication. The event aimed to foster a sense of community and family among the employees and aligned with key projects championed by the President and First Lady Liza Araneta-Marcos.


Presidential Help Desk Project: Providing Assistance for Medical Needs

President Ferdinand Romualdez Marcos, Jr. established the Presidential Help Desk Project through Executive Order No. 20. The project aims to assist qualified individuals in need of medical aid, with the Presidential Action Center (PACe) serving as the main facilitator to connect individuals with the appropriate government agencies/institutions. For inquiries or clarifications, individuals can contact PACe via email at


Presidential Action Center: Assisting with Various Concerns

The Presidential Action Center (PACe) serves as a reliable intermediary for individuals seeking assistance on a range of concerns, including legal matters, funding requests, foreign-related issues, financial aid for medical needs, social services, employment concerns, loans, Office of the President (OP) inquiries, and miscellaneous concerns. PACe is open from 8:15 am to 5:15 pm, Monday to Friday (excluding holidays), and individuals can reach out for further information by visiting the official PACe Facebook page or contacting them via email at

Presidential Help Desk: Assisting with Financial and Medical Aid
President Ferdinand R. Marcos Jr.’s administration plans to establish a Presidential Help Desk to handle requests for financial and medical support from the public. This move aims to provide a centralized platform for individuals seeking aid, ensuring efficient processing and support from the Office of the President.



This proactive move by the Philippine government underlines a commitment to providing timely and effective medical assistance to Filipinos in need. 

By understanding and utilizing the Presidential Help Desk correctly, individuals can navigate their way towards receiving the necessary support during challenging times.

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