How to Request Medical Assistance from the Senate Public Assistance Office (SPAO)

The Senate Public Assistance Office (SPAO) is an essential resource for Filipinos in need, providing various forms of aid such as medical, legal, transportation, burial, and educational support

Established by the Senate of the Philippines, the SPAO aims to enhance access to essential services for citizens. 

Target beneficiaries include individuals needing financial aid for medical bills, legal help, or other social support. 

Get to know the detailed steps on how to apply for medical aid specifically, required documents, and tips for a successful application process.

SPAO medical assistance
Credits: SPAO / Facebook

What is SPAO?

The Senate Public Assistance Office (SPAO) is an office under the Senate of the Philippines that provides various forms of aid to Filipinos in need.

Legal Basis

This office was established by the Senate of the Philippines to enhance access to medical and social support for citizens. 

It acts as a conduit, ensuring that constituents receive the support they need.

SPAO Medical Assistance 

Financial aid for medical bills, medicines, operations, etc. primarily through DOH accredited hospitals.

How to Request Medical Assistance from SPAO

Step 1: Download and Fill Out the Form

First, download the SPAO form. You will need to fill out this form with your personal and medical information.

SPAO form
Credits: SPAO

Step 2: Prepare the Required Documents

You will need to gather the following documents:

  1. Personal Letter to the Senator: Write a letter explaining your situation and the support you need. This should be included in your email.
  2. Medical Certificate or Clinical Abstract: Obtain this from your doctor or hospital.
  3. Quotation of Medicines or Hospital Bills: Get an official quotation for the costs you need help with.
  4. Copy of Patient’s ID and/or Representative’s ID: Ensure you have valid identification.
  5. Social Case Study: This must show that you are a patient of the hospital requesting the assistance (Government hospitals only).

Step 3: Submit Your Request

Depending on the Senator’s office, you may need to submit your request via email or dropbox. Below are the details for each Senator’s office:

  • Senator Win Gatchalian: spao_mas.osgatchalian@yahoo.com 
  • Senator Christopher Lawrence T. Go: Requests through dropbox only, located at the Senate main gate entrance.
  • Senator Imee R. Marcos: Requests through dropbox only, located at the Senate main gate entrance.
  • Senator Aquilino “Koko” Pimentel III: spao_mas.ospimentel@yahoo.com
  • Senator Grace Poe: spao_mas.ospoe@yahoo.com
  • Senator Francis “Tol” N. Tolentino: senatol.assistance@gmail.com
  • Senator Raffy T. Tulfo: spao_mas.sentulfo@yahoo.com
  • Senator Juan Miguel “Migz” F. Zubiri: spao_mas.oszubiri@yahoo.com

Note: The offices of Senators Juan Edgardo “Sonny” M. Angara, Nancy S. Binay, Alan Peter S. Cayetano, Pia S. Cayetano, Ronald “Bato” M. dela Rosa, Manuel “Lito” M. Lapid, and Robinhood C. Padilla are currently on hold for medical assistance requests.

Drop Box Option

For those who do not have email addresses, there is a drop box available at the Senate entrance gate. Place your completed form and required documents in the drop box.

Processing of Assistance Request

Processing times can vary. It’s best to contact the Senator’s office directly for specific timelines.

Submitting Requests to Multiple Senators

It is possible to submit requests to multiple Senators’ offices for medical aid. 

However, it is important to ensure that each submission is complete with all the required documents. 

This means you need to prepare a separate set of documents for each Senator you are contacting. 

Make sure every submission includes the personal letter, medical certificate, quotation of expenses, copies of IDs, and social case study. 

This thorough approach increases the chances of receiving the help you need from the SPAO.

Urgent Medical Need

If you have an urgent medical need, it is important to highlight this in your personal letter to the Senator. 

Clearly state the urgency of your situation and provide any relevant details that explain why immediate assistance is necessary. 

Additionally, contact the Senator’s office directly to ensure they are aware of your urgent request and can prioritize your case accordingly.

Are Private Hospitals Eligible for Assistance?

No, support from the Senate Public Assistance Office is only available for patients of government hospitals. 

If you are receiving treatment at a private hospital, you will not be eligible for this assistance program.

Tips on How to Apply for Medical Assistance from the Senate Public Assistance Office

Applying for medical aid from the Senate Public Assistance Office (SPAO) can be a major step in getting the support you need. 

  1. Gather All Required Documents

Before starting your application, make sure you have all the necessary documents ready. These include:

  • Personal Letter to the Senator: Clearly explain your situation, the nature of your medical needs, and why you need aid.
  • Medical Certificate or Clinical Abstract: Obtain this from your doctor or hospital. It should outline your medical condition and required treatment.
  • Quotation of Medicines or Hospital Bills: Get an official quotation from the hospital or pharmacy, detailing the costs of each item or service.
  • Copy of Patient’s ID and/or Representative’s ID: Ensure you have a clear and valid ID copy.
  • Social Case Study: This should show that you are a patient at a government hospital. It provides a detailed account of your medical and financial situation.
  1. Fill Out the SPAO Form Correctly

Download the SPAO form and fill it out accurately. Double-check all the information to avoid any mistakes that could delay your application.

  1. Write a Clear and Concise Personal Letter

In your personal letter to the Senator, be clear and concise. Explain your medical condition, the treatment you need, and how the support will help you. Avoid unnecessary details, but ensure all essential information is included.

  1. Submit to the Correct Email or Dropbox

Make sure you send your application to the correct email address based on the Senator’s office handling your request, as listed in step 3 above. For those without email access, use the drop box at the Senate entrance gate. 

  1. Follow Up on Your Application

After submitting your application, follow up with the Senator’s office to ensure they received your request and to check on the status. Be polite and patient, as processing times can vary.

  1. Provide Additional Information if Needed

If the Senator’s office requests more information or documents, provide them promptly. This will help speed up the processing of your application.

  1. Keep Copies of All Documents

Make sure to keep copies of all submitted documents and correspondence for your records. This can be useful if there are any issues or questions about your application.

  1. Be Persistent but Respectful

While it’s important to follow up on your application, always be respectful and polite in your communications. This helps maintain a positive relationship with the Senator’s office and can improve the chances of receiving help.

Conclusion

Requesting aid from the Senate Public Assistance Office can provide much-needed help with medical expenses. 

By following the steps outlined above, you can ensure your request is complete and properly submitted. 

If you have any questions or need further support, don’t hesitate to contact the SPAO or the respective Senator’s office directly.

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