Holy Week is one of the most anticipated breaks of the year.
Many travel back to their provinces, join religious events, or take the time to rest.
But for others, the season can bring unexpected emergencies—accidents, mental health struggles, or even natural disasters.
To make sure no one is left behind, the Department of Social Welfare and Development (DSWD) is providing emergency and psychosocial support services during the Holy Week of 2025.
This is for individuals and families who may face urgent needs while offices are usually closed.
The services are free and are meant to help those in crisis access care, support, and timely intervention.
DSWD Will Be On Standby During Holy Week
The DSWD knows that emergencies don’t take a holiday.
So even while most government offices take a break, DSWD’s disaster response teams will stay active.
These teams are trained to handle urgent situations like road accidents, missing persons, fire incidents, or weather-related emergencies.
They will coordinate with local government units (LGUs) to provide on-the-ground help, such as transportation assistance, temporary shelter, or relief goods.
The teams will be based in areas with high traffic or higher chances of emergencies.
These include transport terminals, churches with large gatherings, and areas affected by previous disasters.
If you or someone you know needs help fast, you can contact your local DSWD field office or use their official hotline numbers.
DSWD’s Holiday Preparedness Plan
Ahead of Holy Week 2025, the DSWD has already put systems in place.
They’ve deployed standby funds and pre-packed relief goods.
These include food packs, sleeping kits, hygiene kits, and other emergency supplies.
Why does this matter?
Because it allows responders to act fast, without waiting for fresh funds or supplies to arrive.
If a family is displaced by a fire, they won’t need to wait long for help.
If someone loses their belongings while traveling, emergency assistance can be given right away.
This kind of preparedness shows that the DSWD takes its mandate seriously.
They plan not just for what might happen—but for what definitely will happen in some communities every year.
Who Can Get Help?
You don’t have to be a DSWD beneficiary or have a special ID to request help.
During Holy Week, the focus is on emergency response.
That means:
- Individuals or families in crisis
- People affected by accidents or disasters
- Travelers who are stranded or in danger
- Anyone who needs emotional support due to trauma or stress
Even if you’re unsure whether your situation qualifies, it’s better to call and ask.
DSWD teams will assess your case and guide you on what can be done.
No one will be turned away without being heard.
That’s a key message during this season.
WiSupport: Mental Health Help Is Also Available
Stress, grief, or emotional overwhelm can be common during long breaks like Holy Week.
Whether you’re facing a personal crisis, mental health struggle, or just need someone to talk to, the DSWD has support for that too.
The WiSupport program is offering psychosocial services even during the Holy Week season.
This program is especially helpful for women, children, and senior citizens, but anyone in need can reach out.
Support is given by trained social workers and mental health professionals.
You can call the hotline at 0917-1070062 or send an email to WiSupport@dswd.gov.ph.
Although the regular service runs Monday to Friday, they may announce special hours for Holy Week, so keep an eye on DSWD’s social media for updates.
Even just talking to someone can make a big difference.
And that’s what WiSupport is here for—to listen, guide, and help you cope better.
How to Contact DSWD During Emergencies
Knowing how to get help is key, especially when time is critical.
For emergencies like accidents, disaster displacement, or urgent needs for food or shelter, DSWD response teams can be reached through:
- Local DSWD Field Offices
- DSWD Hotline: 0917-1070062
- Emergency numbers posted by your city or municipal LGU
- Social media posts from DSWD Central or Regional pages
Use these contacts if:
- You or a loved one needs to be evacuated
- You’ve been affected by a calamity and need basic goods
- A person in your community is in crisis or needs immediate psychosocial care
- A stranded traveler needs transport or shelter
The earlier you contact them, the faster help can arrive.
So keep these numbers saved and stay updated on your area’s contact persons or coordinators.
Reminders for a Safe and Supported Holy Week
Here are some things to keep in mind so you and your loved ones can stay safe:
- Always keep emergency numbers saved in your phone.
- Let family or friends know your travel plans, especially if you’re going far.
- Stay updated through DSWD and local LGU social media pages.
- Avoid sharing unverified info about aid or fake hotline numbers.
- Check if WiSupport hours are updated during the holiday.
Sometimes just knowing help is available already brings peace of mind.
And that’s what Holy Week should bring—peace, care, and compassion for one another.
Frequently Asked Questions
- Can I get help from DSWD even if I’m in a remote area?
Yes. DSWD teams coordinate with local governments and can mobilize barangay-level responders. - Will WiSupport respond even during Holy Week?
While regular hours are weekdays, DSWD may provide extended availability during Holy Week. Check their updates. - What if I call and get no response?
Try contacting the nearest DSWD regional office or local social welfare officer. They’re often online or reachable by phone. - Do I need to pay for DSWD assistance?
No. All emergency and psychosocial support services from DSWD are free.
Conclusion
Whether you’re traveling, resting, or caring for others during Holy Week, it’s okay to ask for help.
Emergencies don’t ask for permission.
Mental health struggles don’t care about the calendar.
But the good news is, support is here when you need it.
The DSWD has made sure that help won’t go on vacation—so you can reach out and get the care or aid you need during Holy Week 2025.
Stay safe, stay informed, and share this with someone who might need it.