If you’re planning to work as a kasambahay and are thinking about going through an agency, it’s important to make the right choice from the start.
An agency helps you find an employer, prepares you for the job, and sometimes offers support along the way.
But not all agencies are the same.
Some can lead you to a safe and fair working environment.
Others might cause more harm than good.
So how do you choose wisely?
Continue reading to know what to look for, what steps to take, and how to protect yourself as you start this journey.
Let’s begin.
Why the Right Agency Matters
As a kasambahay, you deserve to be treated with respect and fairness.
The agency you choose should protect your rights, not take advantage of you.
A trusted agency will:
- Connect you with safe employers
- Follow the law on wages and benefits
- Help resolve any problems at work
Choosing the wrong agency, however, can lead to abuse, low pay, or even illegal work situations.
That’s why it’s important to take time to check before you say yes.
Step 1: Check the Agency’s Legitimacy
Start by checking if the agency is registered and licensed by DOLE or other legal authorities.
You can:
- Search their name online
- Ask DOLE for a list of licensed agencies
- Visit their office and ask to see their registration
If they hesitate to show proof, that’s a red flag.
Ask people in your barangay or community if they’ve heard about the agency.
You can also read online reviews or ask other kasambahays about their experiences.
Step 2: Ask About Legal Protection
A legal agency will follow all the rules under the Batas Kasambahay.
That includes:
- Minimum wage
- Rest days
- Social security (SSS, PhilHealth, Pag-IBIG)
- Clear responsibilities at work
Ask them:
“Will I have a contract?”
“What’s the salary?”
“Do I get days off?”
“What if I get sick?”
If they can’t give clear answers or try to skip these parts, think twice.
Step 3: Understand the Fees
As a jobseeker, you should never be charged high or hidden fees.
Ask these questions:
- Is there a placement fee?
- What’s included in the fee?
- Is it refundable if I don’t continue?
Some agencies offer free placement and only get payment from the employer.
Others might ask you to pay for training or transportation.
Make sure all payments are clearly explained, with receipts.
Avoid any agency that pressures you to pay without a clear breakdown.
Step 4: Check If They Offer Training
Good agencies train their kasambahays.
This could include:
- Basic housekeeping
- Proper hygiene
- Childcare and elderly care
- How to deal with emergencies
Training helps you feel more confident and prepared.
It also shows that the agency values your growth.
If the agency doesn’t offer training or refuses to explain their process, it could be a sign they’re not fully invested in your success.
Step 5: Know the Process Before You Sign Anything
Before you say yes, ask the agency to walk you through their steps.
This usually includes:
- Interviewing you to know your skills
- Matching you with a suitable employer
- Going through the terms of the contract
- Preparing for deployment
Don’t let them rush you.
Take time to read every page of the contract.
If there’s anything you don’t understand, ask someone you trust to help explain.
Step 6: Interview and Employer Matching
You should know where you’re going and who you’re working for.
Ask the agency:
- Who is the employer?
- What are their expectations?
- What are the house rules?
A good agency will give you a chance to meet or talk to the employer before you move in.
If you feel uncomfortable, speak up.
You have a right to say no.
Step 7: Prepare Your Documents
Most agencies will ask for some documents before deployment.
These might include:
- Birth certificate
- Government-issued ID
- Barangay clearance
- Medical certificate
They may also help you apply for an SSS number or Pag-IBIG registration.
Keep copies of all documents.
Don’t give up your original ID or documents without a clear reason.
Step 8: Ask About Support After Hiring
The agency’s work shouldn’t end once you’re hired.
They should still be reachable in case:
- You face abuse or unfair treatment
- You want to return home
- Your employer violates your contract
Make sure you get a hotline number or contact person.
A trusted agency will keep communication open and act quickly when something goes wrong.
Step 9: Know Your Rights
Even if you go through an agency, you are still protected by law.
You have a right to:
- Receive your full salary on time
- Be treated with respect
- Live in a safe working environment
- Rest for at least 8 hours a day
- Have at least one day off each week
Don’t let anyone tell you otherwise.
If something doesn’t feel right, reach out to authorities like DOLE or the barangay office.
Step 10: Keep in Touch and Stay Alert
After you’re deployed, stay connected.
Keep your cellphone with you and always let a family member know where you are.
Update your agency from time to time, especially if something changes in your job.
You can also join Facebook groups or community chats for kasambahays.
These groups can offer support and advice from others who understand your experience.
Frequently Asked Questions
- What if I already signed a contract with an agency that seems suspicious?
You can visit your local DOLE office to ask for help. Bring a copy of your contract and any documents you received. - Can I switch agencies if I’m unhappy?
Yes. But be careful of breaking contracts without proper notice. Ask for guidance before making a move. - Should I work for an employer without a contract?
No. A written contract protects your rights and makes sure both you and your employer are clear about expectations. - What if I’m asked to do more than what’s written in the contract?
Speak to the agency or barangay officials. You should only be asked to do work you agreed to.
Conclusion
Working as a kasambahay is a noble and valuable job.
You deserve to be treated fairly, from the day you apply until the day you leave the job.
Choosing the right agency is the first step to making sure your journey is safe, respectful, and rewarding.
Take your time.
Ask the right questions.
Protect yourself by staying informed and supported every step of the way.