The SeniorDigizen Program is a digital literacy project created by SM Development Corporation (SMDC) in partnership with Globe Telecom. It is designed to help senior citizens confidently and safely explore the online world. Through this program, elderly residents of SMDC properties learn essential skills like using fintech apps (e.g., GCash), accessing telehealth services (like KonsultaMD), and practicing cybersecurity awareness.
Why the SeniorDigizen Program Matters
Seniors are becoming frequent targets of online scams. Many are unfamiliar with how to spot phishing attempts or secure their information when using mobile phones or apps. The SeniorDigizen Program addresses this gap by teaching them how to:
- Protect themselves online
- Make safe digital transactions
- Access healthcare remotely
- Connect with others using technology
What Seniors Learn in the Program
The program covers three main areas:
1. Cybersecurity Awareness
Participants learn:
- How to recognize scam messages or suspicious links
- How to protect passwords and personal information
- Steps to take if they suspect fraud
This is important because many scams now target seniors through text messages or emails. Teaching them to pause, check, and ask before clicking helps reduce risk.
2. Fintech Apps (GCash)
Seniors are taught how to:
- Create and verify a GCash account
- Pay bills and buy load
- Send and receive money securely
This not only helps them avoid long lines at payment centers but also keeps them engaged in managing their own finances.
3. Telehealth Services (KonsultaMD)
Through guided sessions, seniors learn how to:
- Set appointments with online doctors
- Use KonsultaMD for health consultations
- Navigate the app or hotline for basic medical advice
This is especially helpful for those with mobility issues or living alone.
Hands-On Learning and Support
One of the standout features of the SeniorDigizen Program is its interactive workshop style. Seniors don’t just sit and listen. They:
- Bring their own smartphones
- Get one-on-one help from patient trainers
- Practice what they learn in real time
Many participants say they appreciate the non-judgmental approach and feel more confident asking questions.
Where It All Started: Grass Residences, Quezon City
The pilot session of the SeniorDigizen Program launched at Grass Residences, an SMDC property in Quezon City. Here, dozens of elderly residents signed up for the free sessions. The impact was immediate:
- Seniors felt more confident using their phones
- Many reported they could now send money or book online checkups
- Residents formed small tech support groups to help each other
Plans for Expansion
Due to high demand and positive feedback, SMDC and Globe Telecom plan to bring the SeniorDigizen Program to other SMDC properties. They also hope to reach nearby communities, making digital literacy more inclusive for all Filipino seniors.
How to Join the SeniorDigizen Program
If you or someone you know is a senior living in an SMDC community, here’s how to get started:
- Check Eligibility
The program is for seniors who are residents of SMDC properties. It began at Grass Residences but will expand soon.
- Sign Up for Workshops
Stay tuned to SMDC’s official announcements. Digital literacy sessions are free and open to all eligible residents.
- Attend Events
Join workshops that cover cybersecurity, fintech, and telehealth tools. Trainers walk you through each topic using your own device.
- Talk to the Trainers
Don’t be shy! Ask questions. Trainers are trained to assist with patience and clarity.
- Encourage Others
If you found the session helpful, invite other seniors in your community. The more people who join, the stronger the digital safety net becomes.
Community First: Building Safe Digital Spaces for Seniors
What makes the SeniorDigizen Program special is its community-based approach. Instead of asking seniors to go to tech centers, the program comes to their homes. This makes it easier and safer to learn.
Plus, it encourages:
- Peer learning among residents
- Trust in digital platforms
- Independence in using online tools
Conclusion
As we move into a more digital world, senior citizens should not be left behind. Programs like SeniorDigizen show how collaboration between corporations like SMDC and Globe Telecom can make a real difference. With continued support and expansion, more Filipino seniors can enjoy the benefits of technology without fear.
If you’re a senior or care for one, now is the time to explore programs like SeniorDigizen—because digital confidence can start at any age.