POEA Online Processing System for Balik-Manggagawa (POPS-BAM)

The POEA Online Processing System for Balik-Manggagawa (POPS-BAM) is a state-of-the-art online system launched on June 30, 2021, aimed at assisting returning Overseas Filipino Workers (OFWs), also known as Balik-Manggagawa, in the seamless processing of their Overseas Employment Certificate (OEC). Developed by the Philippine Overseas Employment Administration (POEA) and accessible through the Department of Migrant Workers’ (DMW) Online Services portal, POPS-BAM replaces the previous BM online system. This not only provides a more integrated and user-friendly interface but also eliminates the need for physical visits to POEA or DMW offices, facilitating a more efficient re-employment documentation process for OFWs.

Targeting a significant population of Filipino migrant workers, with over 2.2 million deployed overseas in 2022 alone, the system is designed to streamline the process of acquiring OECs for Balik-Manggagawa, thereby enhancing their employment journey abroad. Eligible users include all OFWs and Filipino workers aspiring to work overseas, requiring them to have a valid email address, a current passport, and to complete their profile and personal information on the platform. POPS-BAM offers numerous benefits such as 24/7 website access, OEC exemption for qualifying workers, online appointment scheduling, and access to various services including job fairs and application submissions for overseas jobs. With these comprehensive features, it stands as a testament to the Philippine government’s commitment to improving the welfare and employment processes for its overseas labor force.


What is POPS-BAM?

POPS-BAM is a sophisticated online system initiated by the POEA to assist returning OFWs, known as Balik-Manggagawa, in processing their Overseas Employment Certificate (OEC) seamlessly. Launched on June 30, 2021, it replaces the older BM online system, offering a more integrated, user-friendly interface for workers aiming to secure their re-employment documentation without the need to visit POEA or DMW offices physically. This system is accessible through the Department of Migrant Workers’ (DMW) Online Services portal.

Significance of the Portal

The POEA Online Processing System for Balik-Manggagawa, a joint project by the Philippine Overseas Labor Office (POEA) and the Department of Migrant Workers (DMW), is a significant step towards streamlining processes for Filipino migrant workers. With data from the Philippine Statistics Authority showing that over 2.2 million Filipinos deployed overseas in 2022 alone, POPS-BaM addresses the needs of a substantial population.  Republic Act No. 8042, also known as the Migrant Workers and Overseas Filipinos Act, mandates government agencies to ensure efficient services for overseas Filipino workers. The system directly fulfills this mandate by offering Balik-Manggagawas, or returning workers, a convenient and potentially time-saving method to acquire Overseas Employment Certificates (OEC) necessary for their continued employment abroad. This can have a positive impact on the Philippine economy, as returning workers often contribute significantly through remittances sent back to families.

Legal Basis

POPS-BAM operates under the auspices of the POEA and DMW, adhering to the regulations set forth to govern the employment and re-employment of Filipino workers abroad. This aligns with the government’s commitment to ensure the welfare of its overseas workforce, simplifying the documentation process through technological advancements.

Benefits of POPS-BAM

The implementation of this system brings a multitude of advantages to OFWs:

  • 24/7 Website Access: OFWs can access the system at any time from anywhere, facilitating easier document processing.
  • OEC Exemption for Returning Workers: Those returning to the same employer and job site with a record in DMW can apply for an OEC exemption directly through POPS-BAM.
  • Online Appointment Scheduling: The platform doubles as an appointment system for necessary visits to POEA, DMW, or POLO offices.
  • Online Profile and Resume Creation: Enables users to create a detailed online profile showcasing their credentials and experiences.
  • Access to Online Job Fairs: Offers information on current and upcoming job fairs, aiding in the search for new employment opportunities.
  • Application Submission for Job Vacancies: Streamlines the process of applying for jobs abroad.
  • Miscellaneous Services: Includes principal registration, agency license applications, processing fee payments, transaction status checks, and overseas employment information.
  • DMW Helpdesk Support: Provides a platform for users to raise concerns, ask questions, and retrieve old BM records.

Eligibility / Qualifications

POPS-BAM is designed for all OFWs and Filipino workers aspiring to work overseas. It mandates that users maintain a single e-Registration account to avoid delays in contract processing and potential inaccuracies in their record history.


To utilize POPS-BAM, prospective users need to ensure they have:

  • A valid and active email address
  • A current passport
  • Completed profile and personal information on the platform

Step-by-Step Guide on How to Benefit from POPS-BAM

  1. Visit the DMW Online Services Portal: Navigate to https://onlineservices.dmw.gov.ph/OnlineServices and start the registration process.
  2. Create an Account: Ensure you have your email and passport details ready for account creation.
  3. Fill Out Necessary Information: Complete your profile by entering accurate personal and professional details.
  4. Apply for OEC or OEC Exemption: Depending on your eligibility, apply for an OEC or check if you can receive an exemption.
  5. Schedule an Appointment: If required, use the system to book an appointment at the nearest POEA, DMW, or POLO office.
  6. Transfer Old BM Online Information to POPS-BAM: For users of the previous BM online system, follow the guided steps to transfer your records to the new account on the system.

Recent Updates

DMW Mobile App – Ongoing Operations and ECE Certification

The DMW Mobile App – OFW Pass remains operational in the Philippines and 10 other countries, undergoing continuous systems improvement to address technical glitches. Additionally, the standard overseas employment certificate (OEC), accessible online through DMW POPS-BaM, is needed for seamless travel exit processing.

OFW Pass Activation and Visa Requirements: Important Updates and Guidelines

The Mobile App – OFW Pass has been activated in the Philippines, allowing users to download it from the Google Play Store and Apple App Store. The activation is being rolled out in 10 pilot countries on specific dates. The accepted IDs for Visa requirements when applying for the OFW Pass vary depending on the country. Users are advised to stay updated on additional instructions for using the DMW Mobile App and OFW Pass.



This video is a guide on creating an account for POPS-BaM, the new online system for returning Filipino workers (Balik-Manggagawa) to process documents with the Philippine Overseas Labor Office (POEA). It offers a step-by-step walkthrough on the POEA’s new website to help Balik-Manggagawa navigate the system and set up their accounts efficiently.



The POEA Online Processing System for Balik-Manggagawa represents a significant leap towards modernizing and simplifying the re-employment process for OFWs. By offering a comprehensive suite of online services, POPS-BAM not only saves time and effort but also underscores the Philippine government’s dedication to safeguarding and facilitating the welfare of its overseas labor force. As technology continues to evolve, programs like POPS-BAM ensure that the Filipino diaspora remains well-supported, empowering them to contribute significantly to both their host countries and the Philippines.

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