Malasakit Center: Medical and Financial Aid for Health in the Philippines

The Malasakit Center is a pioneering government initiative spearheaded by the DSWD in the Philippines, designed to streamline the process of providing medical and financial help to those in need. It embodies the Filipino spirit of ‘malasakit’ or compassionate concern for others, especially the indigent and financially challenged patients.

malasakit center
Credits: PNA

What are the DSWD Malasakit Centers?

These centers are one-stop shops that aim to provide medical and financial aid to indigent and financially incapacitated patients in the Philippines. They achieve this by bringing together four government agencies under one roof:

This means that patients no longer need to go to different agencies to seek help. They can simply go to a Center and get the support they need from all four agencies in one place.

Legal Basis

The establishment and operation of Malasakit Centers are supported by Philippine laws and regulations, ensuring that they function within the legal framework to aid Filipinos in need, including:

  1. Republic Act No. 11463, also known as the “Malasakit Centers Act of 2019”:
  • This act specifically establishes the Malasakit Centers and outlines their purpose, functions, and responsibilities.
  • It mandates the four participating agencies (DSWD, PhilHealth, PCSO, and DOH) to collaborate in providing medical and financial aid to indigent and financially incapacitated patients.
  • The act defines the types of help offered, eligibility criteria, and funding mechanisms.
  1. Implementing guidelines and joint administrative orders:
  • These supplementary documents provide more detailed instructions on how the Centers will be implemented.
  • Some key examples include:
    • Joint Administrative Order No. 2020-0001: Outlines operational guidelines for implementing the Malasakit Centers Act, including eligibility criteria, referral processes, and funding allocation.
    • DSWD Memorandum Circular No. 6 series of 2023: Details the roles and responsibilities of the DSWD within the Centers and clarifies procedures for grant support.
    • DSWD Memorandum Circulars on the Assistance to Individuals in Crisis Situation (AICS) Program: These guidelines define the types of financial and social support available through the DSWD component of the Centers, such as burial, transportation, and food aid.


Beneficiaries of these Centers can physically receive:

  • Financial aid for medical expenses
  • Medical consultations and referrals
  • Transportation help for hospital visits
  • Food aid while hospitalized
  • Access to social services for additional support
  1. Type of assistance:
  • Medical: This can cover a wide range of expenses, including hospital bills, surgery, laboratory tests, medicines, and other medical services. The amount typically depends on the specific needs of the patient and the severity of their condition. For example, coverage for basic laboratory tests might be lower than for expensive surgical procedures.
  • Financial: This can include help with transportation, food, burial expenses, and other basic needs. This amount typically depends on the assessed needs of the patient and their family’s financial situation.
  1. Funding source:
  • DSWD AICS Program: The amount of coverage provided through the DSWD AICS program varies depending on the specific type of assistance. For instance, the program offers a maximum of ₱10,000 for funeral help and ₱5,000 for transportation allowance.
  • PhilHealth: The amount provided by PhilHealth depends on the patient’s PhilHealth coverage and the specific medical services they require.
  • PCSO: The amount provided by PCSO is determined on a case-by-case basis, considering the patient’s financial situation and medical needs.
  1. Individual circumstances:
  • Patient’s income and financial resources: Patients with lower incomes and fewer resources are likely to receive more coverage.
  • Severity of medical condition: Patients with more severe medical conditions requiring extensive treatment may be eligible for higher amounts.
  • Availability of funds: The total amount available at each Center may also affect the amount individual patients receive.

Scope and Accomplishments

The infographics reveal impressive numbers: 273,862 beneficiaries served and Php 493,799,558.00 disbursed, showcasing the vast reach and impact of Malasakit Centers. From medical to cash aid, these centers have provided comprehensive aid across the nation.



Eligibility / Qualifications

Those eligible for coverage are typically indigent or financially incapacitated patients. These centers cater to every Filipino in need, ensuring that financial hurdles do not impede access to healthcare services.


While services are accessible without extensive documentation, some basic identification or proof of financial status may be required to receive certain types of support.

Step-by-Step Guide on How to Benefit from the DSWD Malasakit Program

  • Locate the nearest Malasakit Center in a government hospital.
  • Visit the center and speak with a representative to discuss your needs.
  • Present any available identification and explain your financial situation.
  • Fill out the necessary forms provided by the center.
  • Await assessment and approval of aid from the center’s personnel.

Success Stories / Recent Updates

4Ps Program Ensures Sustainable Livelihood and Intervention for Graduates

The Pantawid Pamilyang Pilipino Program (4Ps), under the leadership of National Program Manager and Director Gemma B. Gabuya, is working in collaboration with various government agencies and local government units (LGUs) to provide livelihood support and other interventions to 4Ps members who have successfully completed the program. This initiative aims to prevent them from falling back into poverty and ensure their long-term economic stability.

DSWD Conducts Offsite Payouts for AICS in Central Luzon

The Department of Social Welfare and Development (DSWD), specifically its Field Office-3 in Central Luzon, recently organized multiple offsite payout activities for the Assistance to Individuals in Crisis Situation (AICS) program. Held on July 19 (Wednesday), the AICS program offers immediate financial aid in the form of outright cash to support the recovery of individuals and families facing unexpected life situations. This regular DSWD initiative covers various forms of aid, including medical, burial, transportation, food, and non-food support, aiming to uplift the lives of the poor, vulnerable, and disadvantaged.

Over 30,000 Patients Receive DSWD Financial Assistance through Malasakit Centers

In 2020, the Department of Social Welfare and Development (DSWD) provided financial aid to a total of 30,584 patients through the Centers. These centers, located in various hospitals nationwide, offer a convenient one-stop shop for indigent patients and those facing financial difficulties to access medical and financial aid from multiple government agencies. With a budget of nearly P95 million, the DSWD, along with partner-agencies like PhilHealth and the Philippine Charity Sweepstakes Office, aims to provide support through a zero-balance billing system. Currently, there are 102 Malasakit Centers across the country, ensuring that individuals in crisis situations, especially during the pandemic, receive the support they need.

Video: Tips Paano Mag Apply At Mapabilis Ang Proseso Sa Malasakit Center

Learn valuable tips and tricks on how to navigate the application process for Malasakit Center coverage. This comprehensive tutorial provides step-by-step guidance on the procedures, personal interviews, and assessments involved in reducing your hospital bill. 

The ultimate goal of the program is to minimize your expenses and ensure you pay as little as possible. Discover how to qualify for this program, which is exclusively designed for poor and indigent patients who have been registered in the hospital registry. 

Find out how to apply as an in-patient, including obtaining an assessment of your billing and a medical abstract from the Billing Section of the hospital. Then, proceed to the Center where you will be required to complete the Malasakit Unified Form to request medical aid. 

Additionally, learn about the DSWD AICS program, which offers financial aid for medicine, transportation, and even burial expenses. Depending on the assessment conducted by a social worker, cash support ranging from 3,000 to 10,000 pesos will be provided by the DSWD. Streamline your application process and access the support you need at the Center.



The DSWD Malasakit Centers are a testament to the government’s commitment to providing accessible healthcare support. They embody the Filipino bayanihan spirit, bringing aid to those who need it most.

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