DSWD Transportation Assistance under AICS Program

The Department of Social Welfare and Development (DSWD) in the Philippines helps in uplifting the lives of Filipinos, especially those who are in dire need of support due to various crises. One of the key programs under the agency is the Assistance to Individuals in Crisis Situations (AICS), which extends help beyond the usual relief goods. AICS includes a vital component that addresses a common hurdle for many: transportation assistance. This initiative ensures that those affected by unfortunate circumstances can access services and return to their places of residence or move to safer grounds without the burden of travel costs.

transportation assistance
Credits: PNA

Impact of the DSWD Transportation Assistance Initiative

The Transportation Assistance program provided by AICS is a vital support system that demonstrates the government’s dedication to assisting its citizens during challenging times. This program is especially significant in a country that frequently experiences natural disasters and socio-economic crises. By enabling mobility, the department helps individuals and families access medical care, fulfill legal responsibilities, and return home, particularly after hospitalization, emergencies, or seeking safety from hazardous environments.

Benefits of the Program

The benefits of the social welfare department’s transportation assistance are manifold. It provides:

  • immediate relief by offering quick travel support to those in urgent need. 
  • accessibility, making department services more reachable for individuals residing far from the centers; and 
  • empowers individuals to take action in improving their situation by eliminating transportation barriers.

This program aims to support essential travel within the Philippines and can be availed once a year based on actual ticket quotations.

Eligibility and Qualifications

Eligibility for the AICS Transportation Assistance program is straightforward:

  • Individuals or Families in Crisis: This includes those affected by natural disasters, loss of a family member, or any other form of crisis.
  • Financially Incapacitated Individuals: As per RA 11463, those who cannot afford the travel expenses due to financial constraints.


Requirements for the Application

To apply for the program, applicants must prepare:

  • Valid ID: Any government-issued identification that proves the identity of the applicant.
  • Supporting Documents: Depending on the situation, these may include a police blotter, death certificate, medical certificate, court order, or referral from other agencies.


Step-by-Step Guide on How to Apply

Applying for Transportation Assistance involves a few systematic steps:

  • Screening of Documents: Present your documents at the agency office for initial verification.
  • Interview and Assessment: Engage in an interview with a social worker, who will assess your needs.
  • Review and Approval: Your application will be reviewed and, if deemed necessary, recommended for approval.
  • Releasing: Upon approval, the assistance will be provided to you in the form of transportation service or fare reimbursement.

how to apply

Success Stories / Recent Updates

No Additional Requirements for AICS and Other DSWD Social Protection Programs – Secretary Gatchalian

Department of Social Welfare and Development Secretary REX Gatchalian reassured the public that there are no additional requirements for clients seeking aid under the agency’s Assistance to Individuals in Crisis Situation (AICS) program. Speaking at the the agency’s 73rd Founding Anniversary celebration, Secretary Gatchalian emphasized that the guidelines for the AICS program and all other programs remain unchanged. The existing requirements will continue to be the only ones needed to avail of the assistance. This announcement aims to provide clarity and ease the process for individuals seeking support from the department.


Department of Social Welfare and Development Secretary Visits Assistance to Individuals in Crisis Situation Office in Iloilo City

AICS, one of the frontline services provided by the Department, offers crucial support to indigent individuals and those facing crisis situations. The office provides financial assistance for various needs, including burial expenses, medical emergencies, education, and transportation. With their commitment to delivering prompt and compassionate service, the social welfare department continues to prioritize the welfare of those in need.


Video: Mga hihingi ng ayuda sa ilalim ng AICS, maagang pumila sa tanggapan ng DSWD | 24 Oras

In the morning, a long queue formed outside the DSWD office as individuals sought assistance. To ensure that their visit is productive and efficient, it is crucial for everyone to be aware of the limitations when seeking help. By understanding these limitations, individuals can make the most out of their visit and avoid any unnecessary delays or inconveniences.



The DSWD Transportation Assistance under AICS stands as a testament to the Philippine government’s dedication to its citizens’ welfare. It exemplifies the nation’s spirit of “Bayanihan,” reflecting the communal effort to uplift every member in times of adversity. This initiative not only mobilizes people in need but also ignites hope and encourages the Filipino community to face challenges with resilience and unity.

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