Department of Information and Communications Technology (DICT)

In today’s rapidly evolving digital world, the Department of Information and Communications Technology (DICT) stands at the forefront of the Philippines’ journey toward a more connected and empowered society. As the primary government entity tasked with planning, developing, and promoting the country’s ICT agenda, DICT transforms the nation into a digitally literate and competitive society and how its assistance, services, and initiatives are making a profound impact on the lives of Filipinos.

The DICT’s commitment extends beyond just improving internet connectivity; it’s about ensuring that every Filipino, regardless of their location or socioeconomic status, has access to the tools and information they need to thrive in the 21st century. From remote rural areas to bustling urban centers, and even reaching Filipinos overseas, the department’s initiatives are designed to bridge the digital divide and foster an environment where information and opportunities are within everyone’s reach. Whether it’s through enhancing e-governance, providing free Wi-Fi access in public places, or implementing educational programs to boost digital literacy, the DICT’s efforts are instrumental in paving the way for a more inclusive, informed, and interconnected Philippines.

Department of Information and Communications Technology (DICT)
Credits: DICT / Facebook

Understanding DICT: Purpose and Vision

The Department of Information and Communications Technology (DICT) serves as the Philippine government’s driving force behind the country’s digital transformation.

  • Formed in 2016, DICT is dedicated to developing and enforcing policies, regulations, and programs across the telecommunications and information technology sectors.
  • Its responsibilities range from managing radio spectrum resources and licensing telecommunications providers to spearheading ICT infrastructure development.
  • A critical part of its mission is to integrate ICT across all government agencies, thereby streamlining processes, enhancing public service delivery, and promoting transparency.

Primary Mission of DICT

DICT’s primary mission revolves around three core pillars:

  1. Policy Development and Implementation: DICT shapes the future of the nation’s telecommunications and IT landscape through strategic policies and regulations.
  2. Government Digitalization: Leading the charge in the government’s digitalization, DICT aims to make government services more accessible and efficient through the power of technology.
  3. ICT Industry Promotion: By attracting investments, nurturing talent, and encouraging innovation, DICT seeks to bolster the growth of the ICT sector, thereby creating jobs and stimulating economic development.
Department of Information and Communications Technology
logo of DICT

Vision: An Innovative, Safe, and Happy Nation

DICT envisions an “innovative, safe, and happy nation that thrives through and is enabled by Information and Communications Technology.” This vision is a testament to its commitment to:

  • Digital Inclusivity: Making digital tools and affordable, reliable internet access available to every Filipino, ensuring no one is left behind in the digital era.
  • Economic Empowerment: Harnessing ICT to unlock new job opportunities, stimulate business growth, and enhance the nation’s economic productivity.
  • Social Progress: Leveraging technology to enhance the accessibility and quality of education, healthcare, and other vital services, ultimately elevating the living standards of Filipinos.
  • Innovation and Digital Leadership: Cultivating a culture of innovation and establishing the Philippines as a formidable force in the global digital economy.

Commitment to a Digitally Empowered and Inclusive Philippines

DICT’s commitment to realizing its vision is evident through various initiatives:

  • Free Wi-Fi Hotspots: Deploying thousands of free Wi-Fi zones nationwide to diminish the digital divide.
  • Digital Literacy Programs: Providing Filipinos with the necessary digital skills to engage and compete in the digital world.
  • Government Data Sharing Platform: Facilitating a centralized data-sharing platform for government agencies to enhance efficiency and service delivery.
  • E-commerce Initiatives: Empowering online businesses and digital entrepreneurship, fueling the growth of the digital marketplace.

These initiatives showcase DICT’s unwavering dedication to creating a future where digital technology is an empowering force for every Filipino. Despite facing challenges in infrastructure, affordability, and digital literacy, DICT’s ongoing endeavors and leadership are paving the way for a robustly digitally empowered and inclusive Philippines.

Major Programs and Initiatives

The Department of Information and Communications Technology (DICT) is at the helm of driving the Philippines into a more connected and digitally literate future. Two flagship initiatives — the National Broadband Plan (NBP) and the Free Wi-Fi for All Program — stand out as monumental efforts in this journey. These programs are not just about technological upgrades; they are about creating a more inclusive, informed, and connected Filipino society.

1. National Broadband Plan (NBP): Laying the Digital Foundation

The National Broadband Plan is akin to constructing a vast and robust data highway system, connecting the archipelago’s remote areas to bustling urban centers. Here’s how it’s making a difference:

  • Enhanced Connectivity: By rolling out fiber optic networks nationwide, NBP promises to revolutionize internet speed and reliability. This upgrade is a development for businesses, schools, and homes, fostering seamless communication, innovation, and access to a plethora of online resources.
  • Boosting the Digital Economy: A faster and more reliable internet is a catalyst for e-commerce, online education, and remote working, spurring economic growth, generating employment, and attracting foreign investment.
  • Efficient Government Services: The plan facilitates e-government initiatives, making public services more accessible and transparent, thereby enhancing government efficiency and accountability.
  • Promoting Digital Literacy: NBP is not just about infrastructure; it’s also about equipping Filipinos with the skills to navigate the online world. Through digital literacy programs, the initiative ensures that all demographics can safely and effectively utilize digital tools, revolutionizing education, and community development.

2. Free Wi-Fi for All Program: Democratizing Digital Access

Imagine public spaces transformed into a digital oasis where free, high-speed internet access is as ubiquitous as the air we breathe. This is the vision of the Free Wi-Fi for All Program.

  • Encouraging Digital Inclusion: By removing the cost barrier, this program ensures that anyone, regardless of their background, can tap into the digital world. This democratization of access is pivotal in allowing individuals to use online resources for education, job searches, and social connectivity.
  • Empowering Entrepreneurs: Public Wi-Fi zones are a boon for small businesses and micro-entrepreneurs, offering them a platform to engage with online markets, enhance their services, and expand their customer base.
  • Enhancing Public Services: These digital zones also ensure that citizens are more informed about government services, emergency alerts, and public initiatives, fostering a more engaged and aware populace.
  • Fostering Skill Development and Community Building: As centers of learning and interaction, these Wi-Fi zones are instrumental in promoting digital literacy, community collaboration, and public awareness about the importance and utility of digital tools in everyday life.

Together, the National Broadband Plan and the Free Wi-Fi for All Program are more than just infrastructure projects. They are comprehensive strategies aimed at bridging the digital divide, fostering economic growth, and empowering every Filipino with the tools and knowledge to thrive in the digital age. Through these initiatives, the DICT is not just connecting places; it’s connecting people, dreams, and opportunities, ensuring that every Filipino can be an active participant in the digital future.

Services Offered

Infrastructure and Connectivity:

  1. Common Tower Registration Portal: This service streamlines the permitting process for building telecommunications towers, significantly accelerating the expansion of network infrastructure across the country. By simplifying the process, the DICT fosters a more connected Philippines, where communication and information exchange are bolstered.
  2. RapidPass: In the fight against COVID-19, the DICT has developed RapidPass, a contact tracing app. It’s a critical tool in managing and mitigating the spread of the virus, demonstrating the department’s commitment to leveraging technology for public health and safety.
  3. Philippine National Public Key Infrastructure (PNPKI): This service provides a secure foundation for online transactions and digital signatures. PNPKI is integral in establishing trust and security in the digital space, ensuring that transactions and communications are both authentic and protected.

Regulation and Oversight:

  1. Postal Regulation: The DICT is responsible for overseeing the postal service, ensuring the efficient and reliable delivery of mail across the nation. This service is vital for maintaining a robust and dependable communication infrastructure.

Strategic Planning and Capacity Building:

  1. Information Systems Strategic Plan (ISSP): The ISSP guides the development and implementation of government information systems. It’s a blueprint for improving efficiency and service delivery across various governmental departments and agencies.
  2. Trainings: Recognizing the importance of continuous learning, the DICT offers various ICT-related training programs to both government employees and the public. These programs aim to enhance digital literacy and skill sets, equipping individuals to thrive in a digital world.


  1. Recognition Scheme of All Cybersecurity Assessment Providers (RSACAP): Cybersecurity is paramount in the digital age. Through RSACAP, the DICT accredits cybersecurity assessment providers, ensuring the quality and reliability of services protecting against digital threats.

Government Digital Services:

  1. GovMail: This service provides official email accounts for government employees, facilitating secure and professional communication within and across government entities.
  2. Government Web Hosting Service: To ensure that government websites and applications are accessible and reliable, the DICT offers a hosting service specifically tailored to meet the needs of the government’s online presence.
  3. GovDNS Service: Managing the Domain Name System (DNS) for domains, this service is crucial for the smooth operation and easy access of government websites.
  4. Registration: The DICT oversees the registration of official government websites under the domain, ensuring a verified and trusted online presence for various government entities.

Through these services, the Department of Information and Communications Technology demonstrates its unwavering commitment to enhancing the Philippines’ digital landscape. Each service is a step towards a more connected, efficient, and secure nation, showcasing the DICT’s role as a catalyst for digital transformation and progress.

Partnerships and Collaborations

Enhancing Capabilities Through Strategic Alliances

The Department of Information and Communications Technology (DICT) recognizes the transformative power of strategic partnerships in propelling the Philippines into a more digitally inclusive future. By uniting with other government agencies, the private sector, and international organizations, the DICT not only amplifies its capabilities but also extends its influence and reach, ensuring that the benefits of digital technology are accessible to all Filipinos.

Collaborations with Government Agencies:

  • Department of Education (DepEd): Through collaboration with DepEd, DICT is pioneering efforts to integrate ICT in education. By furnishing schools with the necessary technological infrastructure and empowering teachers with digital tools, this partnership is cultivating a generation ready to navigate and succeed in a digital world.
  • Department of the Interior and Local Government (DILG): In partnership with DILG, DICT is revolutionizing local governance through the establishment of a nationwide e-Government system. This initiative is streamlining administrative processes and enhancing transparency, making government services more accessible and efficient.
  • Department of Trade and Industry (DTI): Collaborating with DTI, DICT is nurturing the growth of the IT-BPM sector. By setting up IT parks, offering skills development programs, and enticing foreign investments, this partnership is not just creating job opportunities but is also bolstering the Philippines’ position in the global digital economy.

Collaborations with the Private Sector:


  • Telecommunications Companies: DICT’s partnerships with telecom companies are pivotal in expanding internet access, especially in underserved regions. These collaborations are instrumental in bridging the digital divide, allowing more Filipinos to tap into the vast opportunities of the digital realm.
  • Tech Giants (Google, Microsoft): Aligning with technology leaders like Google and Microsoft provides Filipinos access to advanced technologies and comprehensive training programs. These collaborations are enhancing the digital competence of the local workforce and spurring innovation within the country.
  • Social Enterprises: By teaming up with social enterprises, DICT is leveraging technology to address critical societal issues, such as healthcare and education. These partnerships are a testament to how technological advancements can drive social change and foster inclusive growth.

Collaborations with International Organizations:

  • World Bank: The collaboration with the World Bank on the Philippine Information Highway Project is a significant stride towards developing a robust national ICT infrastructure. This partnership is not just about enhancing connectivity; it’s about laying down the foundations for sustained economic growth.
  • Asian Development Bank (ADB): Working alongside ADB on the e-Government Development Project, DICT is pushing for greater ICT adoption in government services. This initiative is pivotal in promoting greater transparency, accountability, and citizen participation in governance.
  • International Telecommunication Union (ITU): DICT’s partnership with ITU is vital in keeping the Philippines abreast with global ICT trends and standards. This collaboration facilitates knowledge exchange and ensures that the country’s digital strategies are aligned with international best practices.

Video: DICT All Projects AVP

Here’s a video showing firsthand the Department of Information and Communications Technology’s (DICT) unwavering commitment to furnishing the Philippines with comprehensive digital infrastructure and support. It showcases the department’s extensive efforts to provide services nationwide, ensuring that Filipinos across the archipelago, from bustling cities to remote rural areas, have access to the tools and resources needed to thrive in the digital age.

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